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Introducing Simon 5!

Simon version 5 is now available. It is a massive update, introducing a much-requested feature: syncing the Simon data between multiple Macs, plus a Simon Status service, a Link Checker filter, improved Find filter, iMessage and Speak Error notifiers, a new app icon, and much more.

Important: please note that Simon 5 requires a minimum of macOS 10.12 (Sierra), and is a paid upgrade from Simon 4. Purchasers since September 1, 2020 automatically get a version 5 license (that also works in previous versions).

Read the Simon What's New page for details.

Simon Help

You can read Simon Help here in your web browser. You can access it from within the app via Simon's Help menu.

Simon News
Simon Questions and Assistance

Customer support is very important to us, so rest assured that whichever way you get in touch, we will respond (if requested) as soon as possible; usually within hours or even minutes.

Simon Service Plan Subscription

Need more detailed or technical assistance? Introducing the Simon Service Plan, an annual subscription for heavy users or large organizations, or anyone who wants to get the most out of Simon.

The Simon Service Plan includes all app updates, including paid major upgrades like version 4.0 and any future updates within the subscription period, at no additional cost.

The Service Plan also includes two technical support incidents each subscription year. These give you top-of-the-queue direct access to the developer via email, and can be used to answer general questions, help set up Simon tests, services, filters, notifiers or reports, provide high-priority bug reports, or suggest new feature enhancements. Note that implementation of fixes, improvements or new features is at the developers discretion, in keeping with the design goals and timeline of the app.

Once the two technical support incidents have been used, additional incidents can be purchased; Dejal will offer this as needed. Unused technical support incidents expire at the end of the subscription year. The subscription is purchased via PayPal, and unless you cancel, PayPal will automatically renew it after a year, at which point two more incidents will be provided.

If you have any questions about the Simon Service Plan, get in touch.

Ready to subscribe? Just $99.00/year.